Privacy policy


In compliance with the European data protection regulations, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, SERVICIOS GENEALÓGICOS ABUELING, SL, holder of the internet domains abueling.com , abueling.es, familydraw.com and familydraw.es, as well as the website www.abueling.com then exposes the privacy policy that establishes the treatment of personal data of the aforementioned website, as well as the Family Draw application.
SERVICIOS GENEALÓGICOS ABUELING, SL You can modify this privacy policy at any time and without prior notice, so it is recommended that USERS consult it periodically.

I. Data about the responsible

Identity: SERVICIOS GENEALÓGICOS ABUELING, S.L. - CIF: B65024275
Postal address: Calle Progrés, 89, 08904 L'Hospitalet de Llobregat (Barcelona)
Email: info@abueling.com
Delegate of Data Protection contact: info@abueling.com

X. Security measures and processes

Servicios Genealogicos Abueling, S.L. has adopted security measures to protect personal data legally required, and seeks to install all additional technical measures available to prevent loss, misuse, alteration, unauthorized access and theft of personal data processed. However, the User must be aware that security measures on the Internet are not impregnable. The User is solely responsible for the safe storage and storage of his USER and password, SERVICIOS GENEALÓGICOS ABUELING, S.L. does not give in any case the credentials of its CLIENTS and / or USERS to third persons or companies.
Similarly, SERVICIOS GENEALÓGICOS ABUELING, S.L. implements controls, measures and revisions of their printing processes in order to contribute to the proper disposal of defective products, confidential handling of the projects of the CLIENTS or final supervision of the finished product.

XI. Creation of family trees online

In the creation of family trees through the online tool Family Draw, SERVICIOS GENEALÓGICOS ABUELING, S.L. informs that it makes available to registered users a space to store and control projects. This online storage space complies with the technical and legal guarantees to safeguard the information contained in the family trees. This personal and private space allows you to create projects, copy them, modify them, order their printing, download them or delete them.
The Family Draw tool can be used online by accessing the user's private account from any device with an Internet connection and using a browser.

II. Uses of personal information

As a client, SERVICIOS GENEALÓGICOS ABUELING, S.L. will use your data for the following purposes:

  • creation, development and finalization of the product,
  • assistant for the purchase and secure payment of the product,
  • shipment of the product through courier companies,
  • customer service,
  • surveys on quality and satisfaction regarding services,
  • as long as the USER expressly accepted, send commercial communications by any means including the electronic informing you of news, products, services, offers or any commercial content related to SERVICIOS GENEALÓGICOS ABUELING, SL,
  • notices on the monitoring and status of the product,
  • user-client profile: analysis of the transactional and behavioral data resulting from navigation and the use made of our, which will allow you to customize the offers and services with the sole purpose of improving the. This data will be used in order to offer you a service better adapted to your needs.

    As a user who registers to be able to use the Family Draw tool, but do not buy a product, SERVICIOS GENEALÓGICOS ABUELING, SL use your data for the following purposes:

    • as long as the USER has expressly agreed to send commercial communications by any means including the electronic informing him of news, products, services, offers or any commercial content related to SERVICIOS GENEALÓGICOS ABUELING, SL,
    • user-client profile: analysis of transactional and behavioral data resulting from browsing and the use made of our products, which will allow us to customize offers and services with the sole purpose of improving the. These data will be used in order to offer you a service better adapted to your needs.

    III. Data retention periods

    As a client, SERVICIOS GENEALÓGICOS ABUELING, S.L. keep your data according to different criteria and obligations:

    • while required by current legislation in commercial law, and the mandatory conservation deadlines set by this Law
    • while the client of SERVICIOS GENEALÓGICOS ABUELING, SL keep it being
    • as long as the client does not express his right to cancel

      As a user who registers to be able to use the Family Draw tool, but do not buy a product, SERVICIOS GENEALÓGICOS ABUELING, SL keep your data:

      • as long as the user does not express a willingness to use his right to cancel

        IV. Legitimation for the treatment of data

        As a client, the legal basis for the treatment of your data responds to the following criteria and obligations:

        • execution of an electronic contract for the purchase of a digital product of SERVICIOS GENEALÓGICOS ABUELING, S.L. subject to some General Conditions.
        • legal obligation established in the General Law for the Defense of Consumers and Users
        • free and informed consent for the use of the services of SERVICIOS GENEALÓGICOS ABUELING, SL

          As a user who registers to use the Family Draw tool, but does not buy a product, the legal basis for the treatment of your data responds to the following criteria and obligations:

          • free and informed consent for the use of the services of SERVICIOS GENEALÓGICOS ABUELING, SL

            V. Data communications to third parties

            The use of the services of SERVICIOS GENEALÓGICOS ABUELING, SL, either as a user or as a client, implies the transfer of data to the providers of some services contractually linked to SERVICIOS GENEALÓGICOS ABUELING, SL, specifically the services of:
            Technology
            Printing
            Carriers
            Data cessions are also produced due to compliance with legal obligations: taxation, taxation and other public duties.
            No information is shared with third parties outside the European Economic Area .

            VI. People rights

            The user can exercise their rights to:

            • Access
            • Rectification
            • Deletion
            • Limitation
            • Portability
            • Opposition
            • Automated decisions

              Via email to the email address: < a href = "mailto: info@abueling.com"> info@abueling.com
              In any case, you can request the protection of the Spanish Agency for Data Protection through its website.

              VII. Commercial communications and user interaction

              Servicios Genealogicos Abueling, S.L. may make available to the USER such communications by any means, environment and / or support or device through the website or by any other channel and / or support that appears in the future.

              VIII. Additional personal information

              Servicios Genealogicos Abueling, S.L. informs that in case of sending Curriculum Vitae to the Company, the content of it will be treated with the utmost discretion and confidentiality, being incorporated personal data into a file responsible for SERVICIOS GENEALÓGICOS ABUELING, S.L. with the purpose of evaluating the candidatures received for the present or future selection processes of the Company.
              SERVICIOS GENEALÓGICOS ABUELING, S.L. It has a Customer Service through which it manages the questions of its CLIENTS and USERS. For this purpose, it makes available to its CLIENTS and USERS different means of contact where it requests personal data: contact through a telephone number, live chat or by email. In all cases, the data will be used for the exclusive purpose of attending the requests of the CLIENTS and USERS.

              IX. Edition and digital printing

              All personal data that appear in the family trees are the property of the USER.
              SERVICIOS GENEALÓGICOS ABUELING, S.L. with the exclusive objective of providing the digital printing and editing service, it will process the data provided by the USER and subject them at all times to current legislation on personal data protection as responsible for their files, as stipulated in this Privacy Policy .
              The access of SERVICIOS GENEALÓGICOS ABUELING, SL to digital content is exclusively limited to validation controls and confirmation of the ownership of family trees.
              SERVICIOS GENEALÓGICOS ABUELING, S.L. will implement adequate and adequate security measures aimed at guaranteeing the confidentiality and secrecy of the family trees at all times.
              Once the digital printing service is completed, the project will be maintained by SERVICIOS GENEALÓGICOS ABUELING, S.L. to manage copies by the USER and to guarantee the quality of the service.

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